Privacy Policy

01Who we are

Northeast Contractor Media ("NCM," "we," "us") builds and runs done-for-you systems for trades contractors across New England. We are based in Leominster, Massachusetts. You can reach us at nick@northeastcontractormedia.com or 508-868-0358. This policy explains what information we collect, how we use it, and the choices you have.

02Information we collect

We collect information you give us directly when you fill out a form, book a call, or contact us. That typically includes your name, business name, email address, phone number, and anything you tell us about your business.

We also collect limited information automatically when you visit the site, such as your general location, device and browser type, and how you move through the pages. This helps us understand what is working and improve the site.

03Text messaging and phone calls

If you give us your phone number through a form or booking, you agree that we may contact you by phone call and text message about your inquiry and our services. Message frequency varies. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can reply HELP for help. Opting out of texts will not affect your ability to work with us by phone or email. We do not sell, rent, or share your phone number or your text-messaging consent with third parties for their own marketing. Mobile information is used only to provide and support the communication you asked for.

04How we use your information

Respond to your inquiry and schedule and conduct your audit or consultation.

Provide, build, and run the services you sign up for.

Send you information and updates related to your inquiry or your account.

Improve the site and our services.

Meet our legal and compliance obligations.

05How we share information

We do not sell your personal information. We share it only with the service providers that help us run our business, such as our customer relationship and messaging platform, scheduling tools, and analytics, and only so they can perform those services for us. We may also disclose information if required by law or to protect our rights. As noted above, we never share your phone number or SMS opt-in for anyone else's marketing.

06Cookies and analytics

The site may use cookies and similar technologies to keep it working properly and to understand how it is used. You can control cookies through your browser settings. If we use an analytics provider, it helps us see aggregate traffic patterns, not identify you personally.

07Data retention

We keep your information for as long as needed to respond to you, provide our services, and meet legal requirements. When we no longer need it, we delete or de-identify it.

08Your choices and rights

Opt out of text messages by replying STOP.

Ask us what information we have about you, or ask us to correct or delete it, by emailing nick@northeastcontractormedia.com.

Unsubscribe from emails using the link in any email we send.

09Security

We take reasonable steps to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to keep your data safe.

10Children

This site and our services are meant for businesses and are not directed to children. We do not knowingly collect information from anyone under 16.

11Changes to this policy

We may update this policy as our business or the law changes. When we do, we will update the date at the top of this page.

12Contact us

Questions about this policy or your information? Email nick@northeastcontractormedia.com or call 508-868-0358.